Get in Touch With Us
Whether you have spotted something that needs updating, want to ask about a casino not on GamStop, or have a suggestion for content you'd like to see, we're glad you're here. This page explains the best way to reach us and what happens after you do.
How to Contact Us
Email is the most reliable way to reach the team. Every message is read by a real person, and we aim to respond within two working days. Write to us at [email protected]
To help us get back to you quickly, a short note explaining the nature of your enquiry upfront makes a real difference. It means we can direct your message to the right person straight away rather than asking follow-up questions first.
What We Can Help With
We receive messages on a wide range of topics. The most common ones are listed below — if yours isn't on the list, please get in touch anyway.
- Content questions — Something on our site is unclear, or you'd like more detail about a particular casino, payment method or bonus. Just ask.
- Accuracy and corrections — Noticed something that looks out of date or doesn't match your experience? We take the accuracy of our reviews seriously and genuinely appreciate readers flagging anything that warrants a second look.
- Reader suggestions — Have a topic you'd like us to cover, such as a specific payment method like PayPal, a new casino site, or a question about self-exclusion options? We shape future content around what our readers actually want to know.
- Editorial and partnership enquiries — If you represent a brand and would like to explore how we work together, please introduce yourself clearly and outline what you have in mind. We review all enquiries, though we do not adjust editorial rankings or ratings on a commercial basis.
- Technical issues — If a link isn't working, a page isn't loading correctly, or something looks broken, let us know and we'll look into it promptly.
- Support concerns — If you or someone you know is looking for help managing gambling habits, please mention this in your message and we will point you towards appropriate resources. You can also find relevant information on our trusted non GamStop casinos page.
What Happens After You Email
When your message arrives, it is read by a member of our editorial team — not a bot, not an automated filter. We do not send templated non-replies. You will hear from someone who has actually read what you wrote.
Our usual response time is within two working days. During particularly busy periods it may take a little longer, and we appreciate your patience when that happens. We always follow up.
About Our Editorial Standards
The content on Non Gamstop Casino is researched and written independently. Our reviews of casinos not on GamStop — including the payment methods they accept, the bonuses they offer and their licensing arrangements — are assessed editorially. Commercial relationships do not determine rankings or ratings.
Freya Quarmby leads the editorial work on this site. If you have a concern about something published here, or believe a review contains an error, please flag it by email with as much detail as you can provide. We investigate every substantive correction request.
Reader feedback is one of the most useful tools we have for keeping content accurate and genuinely helpful. If something we've published has affected you in any way — positively or negatively — we want to know.
A Note on Responsible Gambling
This site covers casinos and betting sites that operate outside the GamStop self-exclusion scheme. We publish that information factually and without judgement. If you have a question about how non-GamStop casinos handle responsible gambling tools, or about what protections are available to players, please ask — we will do our best to answer clearly and point you to the right resources. 18+ only.
Thank you for taking the time to visit this page. We look forward to hearing from you.